TENANT COUNSELING

On a hand-drawn hotline flyer, a worried tenant with their child calls a tenant counselor.

Art by Rosa Jerez

Secure housing is one of the main foundations of our health and well-being, and when we are having issues with our landlords or are facing eviction, it can be one of life’s biggest stressors. At SCTU, we know that these challenges are common for tenants. We are not alone, and together we are stronger. 

 

On our tenants’ rights hotline, we support people in knowing their rights regarding:

  • Rent increases

  • Evictions

  • Habitability & maintenance issues

  • Discrimination and retaliation

  • Security Deposits

  • Organizing to make collective demands

 

We are a peer-led volunteer group, and we are not lawyers. We do not offer legal advice. Additionally, being that we are a tenants union, we encourage people to unite with their neighbors to organize for change. 

 

Tenants can call, text, or email the hotline and a counselor will get back to you as soon as possible. Tenants Rights Counseling is available in English or Spanish.

HOTLINE OPERATING HOURS

Please note, due to a shortage of counselors, we will be returning calls on Tuesdays and Fridays only

 

Please check our Tenant Resources tab for a list of do-it-yourself tenants rights resources.

 

If you need help writing a letter to your landlord or if you would rather discuss your issue in person, please visit us during our new in-person drop-in hours at Christ Church United Methodist: 1717 Yulupa Ave. Santa Rosa, CA

 

Our Upcoming Drop In Hours Are:

  • Sat., Sept. 24th, 2022: 10am to 12pm

  • Sun., Oct. 2nd, 2022: 2pm to 4pm

  • Sat., Oct. 8th, 2022: 10am to 12pm

  • Sun., Oct. 16th, 2022: 2pm to 4pm

 

If you are in need of more immediate assistance, please contact the housing hotline for Legal Aid of Sonoma County at 707-843-4432

Black icon of a old-style telephone, with curved lines showing sound coming out of it.

(707) 387-1968              sctuhotline@gmail.com

Black icon of an envelope.

WANT TO BECOME A TENANT COUNSELOR?

Email sctu707@gmail.com to get more information on counselor trainings and what being a tenant counselor entails.